Friday, December 8, 2017

FREE Holiday Shuttle Service for Light The Heights!

Support the Seminole Heights community on Sunday!
The holidays are a special time of the year, where magic exists in the hope of the new year, and the compassion and selflessness of the giving season.

The last few months have been quite difficult for the Seminole Heights area. However, with the help of the Tampa Bay community, we can help the Heights come back even stronger!

The Heights Urban Core Chamber is teaming up with local businesses and HART to Light the Heights on December 10th!
 

The event kicks off Sunday, with a motorcycle ride coordinated by Members of Monica Hoffa's family. The ride will roar through Seminole Heights, into Southeast Seminole Heights, to visit the four memorial sites. It will start in Lutz and will regroup at the Tampa Greyhound Track, before rolling down Nebraska Avenue.

Local restaurants, bars, stores, etc. will offer specials throughout the day. Once the sun goes to rest, you can enjoy the lights of Seminole Heights!

HART Holiday Shuttle Route
To show our support for the Seminole Heights community, we will be operating a FREE Holiday-themed Shuttle (with Santa) on Sunday from 11:00 a.m. - 9:00 p.m, with service every 30 minutes. The holiday-themed In-Tower will circulate along a route with 18 stops at participating Seminole Heights' businesses.

Light the Heights is a great opportunity to Shop Local!

With the FREE shuttle in place, event officials highly recommend parking in designated lots and taking the shuttle between businesses throughout the day. Help reduce congestion in the area, and your stress level!

Join us on Sunday, as we come together to Light The Heights!


Thursday, December 7, 2017

HART and Rumba 106.5 Team Up to "Stuff-a-Bus"

Help us Stuff-a-Bus December 11-15!
HART and local radio station Rumba 106.5 are partnering to Stuff-a-Bus for families that have relocated to Hillsborough County from Puerto Rico following Hurricane Maria.

A holiday-themed In-Towner will be staged for donations at the iHeart Media radio station next week (December 11-15).

Donations will be collected Monday - Thursday from 8:30 a.m. to 8:00 p.m.; Friday from 8:30 a.m. - 5:00 p.m. We are looking for new, unwrapped, clothing, non-perishable foods, small household items, and toys.

This year, we hope to “Stuff” several buses with items that will benefit the people of Puerto Rico, who have been displaced by Hurricane Maria and have resettled in the Tampa Bay area. We are working with the Missions of Miracles Foundation, an organization "dedicated to assisting families and their pets when tragedy, emergency, or natural disaster occur." Missions of Miracles will help distribute the collected donations throughout the county.

There will be a live broadcast from the donation site with Rumba on-air personality Angel Johnny on December 15, from 10:00 a.m. - 3:00 p.m.

'Tis the season! Stop by iHeart Media (4002 W. Gandy Blvd. Tampa, FL, 33611) next week to help us Stuff-a-Bus for new members of our community!


Monday, December 4, 2017

HART Announces Selection of Jeffrey Seward as Interim CEO

Today the HART Board of Directors appointed Jeffrey Seward to serve as Interim Chief Executive Officer, effective December 4, while the Board conducts a national search for a permanent replacement.

The Board of Directors voted unanimously to approve Seward, a 6-year HART employee who currently serves as Chief Financial Officer, to succeed Katharine Eagan who recently announced her departure after nearly eight years of service, to be CEO of the Port Authority of Allegheny County, Pa. Her last day at HART will be January 5.

A graduate of Columbia College, Seward also holds a Master of Public Administration degree from California Lutheran University. Prior to joining HART, he made valuable contributions while working as the Chief Financial Planning Officer for Sarasota County. As Chief Financial Planning Officer, he was responsible for the management and execution of the County's billion dollar annual budget, managing to build reserves to the point where very few services were required to be cut during the height of the recession. He also was instrumental in the financing strategy and planning for a $32 million major league baseball facility, which led to the Baltimore Orioles' making Sarasota its new spring training home.

"Jeff is a highly respected individual with the experience necessary to manage an agency as complex as HART," said HART Board Chair Commissioner Lesley "Les" Miller. "His 31 years of  experience in local government, private-sector and military experience makes him the perfect fit, and his already strong knowledge of HART and plans for the future of the agency will help ensure a smooth transition period for the agency. We are grateful for Jeff's strong commitment to HART."

Seward originally joined HART in 2011 as Chief Financial Officer, where he is responsible for account & financial reporting, budget, cash management, internal audit, procurement, contracts administration, grants & planning, environmental management sustainability and project management.   

Seward has distinguished himself as a dynamic and results-driven CFO who has consistently developed balanced budgets, developed strong financial policies,  ISO 14001:2004 certification for its Environmental Sustainability and Management System (ESMS), established project management, joint procurements with PSTA, negotiated deals with MegaBus and Red Coach. Also, spearheaded the Regional Fare Collection System which will allow riders to travel throughout the greater Tampa Bay area using a single fare processing system.   

Driven by a profound commitment to public service, Seward was named 2014 CFO of the Year in the Tampa Bay Business Journal's government agency category. Seward speaks nationally and internationally on the agency's sustainability and carbon reduction initiatives to reduce the agency's impact on global warming. He was recently a guest speaker at the Annual Climate Change: Impacts and Responses conference at Anglia-Ruskin University, Cambridge, UK.

He and his wife Theresa have four children; Noah 17, Tyler 23, Jordan 24, and Zachary 27.

Wednesday, November 15, 2017

All Aboard the Winter Village Express!

Winter Village Express operates Sundays through Dec. 17!
The holiday season is so close, we can almost feel Jack Frost nipping at our nose - 65° at night. Brr!

The Tampa Downtown Partnership is once again holding their Winter Village, featuring an ice rink, a cafe with warm beverages and adult drinks, and a holiday marketplace, featuring 10 boutiques!

The Winter Village is located in Curtis Hixon Park and will take place from November 17 - January 5.

New this this holiday season is the transformation of the TECO Line Streetcar System into the Winter Village Express! Launching November 19, the Winter Village Express will offer a holiday experience aboard a holiday-themed Streetcar. Enjoy treats, music, and fun, while on board!

The Winter Village Express will operate every Sunday through December 17. You can pick up the Winter Village Express at either Whiting Station in Downtown Tampa (Station #11) or Centro Ybor Station (#2) in historic Ybor City.
Winter Village Express Schedule

Winter Village Express Operating Schedule:

Whiting Station in Downtown Tampa:
  • 3:15 p.m.
  • 4:15 p.m.
  • 5:15 p.m.
  • 6:15 p.m.
  • 7:15 p.m.
 Centro Ybor Station:
  • 3:45 p.m.
  • 4:45 p.m.
  • 5:45 p.m.
  • 6:45 p.m.
  • 7:45 p.m.

The cost of the Winter Village Express is $5.00 for a roundtrip ticket. Tickets can be purchased at both stations, Whiting and Centro, by credit card or exact change. All trips are first come, first serve due to limited availability, so come early!

For more information on Winter Village, or the Winter Village Express, visit http://www.wintervillagetampa.com/

Happy Holidays!


Monday, November 13, 2017

HART Operator Receives High Marks from Industry Awards!

Operator Matute won 3rd Place Operator of the Year at FPTA!
Oscar Matute has been awarded 3rd Place Operator of the Year 2017 by the Florida Public Transportation Association (FPTA)!

A recent recipient of the Million Mile award, Operator Matute has been a HART Operator since September 30, 2002. In that time, he has driven over 1 million miles without an accident, and has received no absence occurrences, miss outs or infractions in more than two years!

We are extremely proud of Operator Matute and congratulate him on this well-deserved recognition.

FPTA is an association that represents all 37 Florida transit agencies, all of varying sizes and modes. The award is based upon quality of service, attendance, and overall work record. HART operators are truly among the best of the best!

Great job, Oscar!


Wednesday, November 8, 2017

HART Announces Future Departure of HART CEO Katharine Eagan


HART CEO Katharine Eagan is leaving HART
HART Chief Executive Officer Katharine Eagan will depart the agency after nearly eight years of service, leaving behind a legacy of innovation and a strong foundation for future growth.  

"Katharine Eagan has done an outstanding job running Hillsborough County's transit agency," said HART Board Chair and County Commissioner Lesley "Les" Miller. "We are deeply grateful for her leadership and proud of the many strides we made as an agency during her time as HART CEO. Eagan helped lead a new era for HART which is
cutting edge, fiscally responsible, and customer focused. Efforts that have earned her the respect of many in the Tampa Bay community."

Eagan joined HART as its Chief of Service Development in 2009. During her tenure, from 2010 to 2015, ridership increased over 20% and farebox recovery increased over 25%. 

Since taking the helm as CEO, Eagan has worked with the HART Board of Directors to balance the Authority's budget, improve efficiencies, implement innovative transit solutions, and enhance the overall customer experience. HART has greatly expanded public-private partnerships with entities such as MegaBus, Red Coach, Coast Bike Share, Yellow Cab, and TransDev, and HART is continuing to pursue partnerships that provide travel options beyond traditional buses.
 

In November 2016, HART partnered with Innovation Place and various sponsors to add four Tesla X model vehicles into the HART HyperLINK program. Donations from these sponsors paid for the entire cost of placing these all-electric vehicles into service in the University Area.  
Recently, HART selected Stantec/Coast Autonomous team to provide Autonomous Mobility Services for the Marion Street Transitway. The Autonomous Shuttle coming to the Marion Street Transitway in early 2018 is funded by the Florida Department of Transportation (FDOT) and will be the first implementation in the United States of a driverless transit vehicle on open public streets.    

"The agency's future is bright, its leadership is strong and HART is devoted to delivering best-in-class transit services that connect many communities throughout Hillsborough County," said Eagan. "What HART has been able to achieve in the last three and a half years has been a collective effort reflective of the dedication of the entire HART team."

With a long history of accomplishments and accolades, Ms. Eagan was awarded the Florida Diversity Council's 2016 Powerful and Influential Women award and WTS 2016 Woman of the Year by Women in Transportation Seminar. She was a finalist for the Tampa Bay Business Journals' Businesswoman of the Year award in 2014 and 2016 and the winner in 2016 in the Economic Development category.

Eagan will be taking on a transit leadership role at Port Authority of Allegheny County in Pittsburgh, Pa.

The HART Board will select an interim CEO at the December 4th meeting.

HART and the TECO Line Streetcar System Expands WiFi Connections!

FREE WiFi now available on the TECO Line Streetcar!
For roughly a year, HART riders have been able to check emails, stream music or crush candy on their commute thanks to free WiFi on all fixed-route buses. And now, TECO Line Streetcar passengers will be able to leave their mobile data worries behind with FREE high-speed WiFi, while on board!

In addition to on board buses and streetcars, FREE WiFi has also expanded to HART transit and transfer locations:
  • Marion Transit Center (MTC) - 1211 N. Marion St
  • University Area Transit Center (UATC) - 13110 N. 27th St
  • Netp@rk Transfer Center - 5003 N. 56th St.
  • Northwest Transfer Center 9325 W. Waters Ave  

The process is the same as on a HART bus. To connect to HART WiFi, go to Settings > WiFi. Then, turn on WiFi, if it isn't already turned on. Your device will automatically search for available WiFi networks. Next, tap the name, HART-Patrons-OTC WiFi Network to access the free service. Please be courteous to your neighbors, and wear earbuds when watching videos or listening to music.

WiFi is actually a piece of a bigger puzzle at HART. Ultimately, this roll-out of WiFi technology will be the foundation of the upcoming smart card program, where passengers will be able to use their smart phones and dedicated account based cards to travel not only the HART system, but throughout the Tampa Bay region.

In addition to the Streetcar and HART buses, free WiFi will be installed on HARTFlex and HARTPlus vehicles in the near future as well.

Connect to WiFi in 3 easy steps!
It's another way that HART keeps pace with your busy life. Stay productive on-the-go and let us do the driving! The expansion of WiFi is yet another reason for choosing HART, whether someone is going to work, to school or to the store. 

If you have any questions or comments about our WiFi service, please contact Customer Service at (813) 254-HART (4278).
 
Wherever you're heading, HART Takes You There.

* Please note that the WiFi signal is shared with other customers, so at busy times, your connection may be slower than normal.

Wednesday, October 25, 2017

Statement from HART CEO Katharine Eagan on Seminole Heights Murders

The recent senseless acts of violence in Seminole Heights are something that no family or neighborhood should have to endure. Our thoughts and prayers remain with the families of Anthony Naiboa, Monica Caridad Hoffa and Benjamin Edward Mitchell.

Please call 1-800-873-8477 if you have any info on this individual
HART is actively participating with the Tampa Police Department to provide any information that can assist in this investigation. Additionally, we've rerouted Route 9 via 22nd Street from Dr. Martin Luther King Jr. Boulevard to Hillsborough Avenue from the hours of 7 p.m. to 5 a.m. The change will remain in effect while the investigation continues.

We will continue to partner with law enforcement throughout the investigation and communicate safety information to our customers, both online and in print. We ask that anyone with information that can aid in the identification and capture of the suspect or suspects, please contact Crime Stoppers of Tampa Bay at 1-800-873-8477 or www.crimestopperstb.com.
  
- Katharine Eagan

Wednesday, September 27, 2017

HART HyperLINK is Changing!

HART HyperLINK is changing on October 8th!
Changes are coming to HART HyperLINK on October 8th!

Quick refresher. HART HyperLINK started as a pilot program with TransDev, an international transportation operator, in November 2016. Heralded as the nation's 1st "transit-operated rideshare" service, HyperLINK extends the footprint of HART and provides a valuable "First Mile, Last Mile" connection to riders within HyperLINK zones.

HART HyperLINK blurs the line between rideshare and transit, in that customers dial up a ride on the HyperLINK app (via GPS) much like Uber and Lyft. HyperLINK riders also have the added bonus of being able to book a ride by calling 813-298-0455.Another bonus is that HyperLINK is also ADA-accessible, unlike Uber and Lyft.

Currently, HyperLINK connects you to the HART network via designated stops (University Area Transit Center, Westfield Brandon Transfer Center, etc.) for a flat $3.00 fee within the zone. On October 8th, HyperLINK will also add the option of direct trips (see below).

Being a pilot program, we have continuously reviewed rider feedback and are now ready to implement a few changes to the service.

Temple Terrace will now be served by HyperLINK!
The following changes are coming to HyperLINK on October 8th:
  • Carrollwood will no longer be served by HyperLINK, due to low usage.
  • Temple Terrace will now be served by HART HyperLINK. Designated stops include: University Area Transit Center, Temple Terrace City Hall, and others.
  • The HyperLINK fare is changing for all zones. Riders taking HART HyperLINK to designated stops will now only pay $1.00 each way. Those taking HyperLINK to/from ANY point (not connecting to transit) within the zone, will only pay $3.00.

The Brandon and University area HyperLINK zones will not change. However, fares for both zones will reflect the new pricing of $1.00 each way to a designated HART stop; $3.00 each way to ANY point (not a designated stop) within the zone.

The future of transportation just got even better! Download the HART HyperLINK app today!

Monday, September 25, 2017

Mission MAX Bus Stop Bagging: What it Means

Orange bags will inform patrons of service changes to their stop
The HART system will drastically change in less than two weeks!

HART staff Mission MAX training is almost complete, operators have selected their runs, maps and other signage has been finalized, and now bus stop removal and replacement is taking place!

Have you seen an orange bag over your bus stop sign?

This means service will be changing at that location.

Routes serving the stop may be changing, such as that in the photo. Or, HART service may be in the process of being removed from that stop altogether.

All stops with route changes/replacements will have the orange bags removed in the early morning hours of October 8th. Deleted stops will have orange bags on them until the stop is completely removed.

We want to give a quick shout out to our Route Maintenance team! With the majority of the 3500 stops in the HART system affected, they are working tirelessly to make sure our riders are notified well in advance of the launch of Mission MAX on October 8th.

We recently went LIVE on Facebook with a couple members of the Maintenance team to talk more about the bus stops changes.

While the launch of Mission MAX is fast approaching, HART is here to make sure you are prepared with trip planning, finding your stop, and more! Find us on Facebook and Twitter, or contact HART Customer Service at 813-254-4278.

We will also be hosting a Facebook Live Q&A with HART CEO Katharine Eagan on next Monday, October 2nd, at noon.

Visit www.goHART.org/MissionMAX for more information on Mission MAX, including maps, schedules, etc.

Monday, September 18, 2017

Plan Your Mission MAX Trip In Google Maps!

Pick a date after Oct. 8th for Mission MAX data to show!
  Still confused about what your trip will look like when Mission MAX takes effect on Sunday, October 8th? You can now plan a future trip to see any upcoming changes to your commute!

Here's a quick rundown on how to do this via Google Maps:

Step 1: Enter your origin and final destination as you currently do.

Step 2: Instead of "Leave now," select "Depart at" from the drop down menu.

Step 3: Next, enter a date beyond October 8, 2017.

You will now see an updated map and trip options reflective of Mission MAX.

Top: Current HART commute; Bottom: Mission MAX commute





The image to the right is a comparison showing how commuting options may differ between the current network and Mission MAX.

You can see in this instance, Mission MAX shaves upwards of 14 minutes off trips for those interested in commuting from Westshore to Ybor City.

Simply enter your trip, change the date beyond October 8th, and you are all set!

Hopefully, this helps to clear up any confusion you still might have about what your commute looks like in October. 

For more information on Mission MAX, visit www.goHART.org/MissionMAX!

Thursday, September 7, 2017

HART is Prepared for a Storm. Are You?

HART operates Evacuation service. Know your route!
As Floridians, we are all aware of the threat of hurricanes from June-November. It's a part of the "charm" of living in the Sunshine State!

Should a hurricane threaten the Tampa Bay area, it is vital that residents heed any warnings and prepare for the worst of the storm.

Just as residents and their families need to prepare, so does HART. Have you ever wondered how an organization with over 750 employees and 200+ vehicles plans for a major storm?

Let's take a look at what it takes to prep the HART network for a major hurricane.

Should a storm threaten the Tampa Bay area, the Hillsborough Emergency Operations Center (EOC) will be activated. Once activated, a HART representative will be located at the center to keep the agency abreast of storm developments and coordinate evacuation service.

When instructed by the EOC, HART will cease normal service and begin Emergency Evacuation service to move residents from lower ground, to higher ground. For the safety of our riders and employees, normal HART service will cease once the EOC and HART Emergency Management determine that conditions are unsafe to continue service. 

When word is received that landfall is eminent in Tampa Bay within 72 hours, our volunteer Emergency Response Team (ERT) will activate.

The organization then begins the process of securing HART facilities. This includes:
  • Securing windows and outside objects
  • Shutting off water, electricity, gas, etc.
  • Disconnecting computerized equipment and covering with plastic sheeting
  • Backing up computer data to multiple sources

If the Tampa Bay area is forecasted to take a direct hit from a Category 3 or greater storm, HART may split the vehicle fleet up. You may have seen something similar in Houston, when Harvey hit. Our designated locations are the Hidden River Park-n-Ride lot and the University of South Florida. The remainder would remain at the 21st Avenue Operations Facility.

If the need arises, streetcars will be moved off-site
The TECO Line Streetcar System will house the majority of the fleet in the Ybor Streetcar Barn. However, depending on the severity of the storm, streetcars may be moved to an off-site storage location on the bed of a tow truck.

Following the passing of the storm, three phases will occur:
  1. Recovery - Damage assessment for facilities, vehicles, and other property
  2. Communication - Call back/contacting HART personnel
  3. Restoration - Delivery of service
HART will work to the best of our ability to get the network back up and get back to our daily job of moving Hillsborough County!

Rest assured though, HART is prepared for a storm. Make sure you are too!

Friday, August 25, 2017

What is Mission MAX?

Mission MAX launches October 8, 2017!
Beginning Sunday, October 8, 2017, HART will implement a comprehensive schedule change - Mission MAX.

Through Mission MAX, we are Modernizing the system to deliver more efficient service and higher frequencies on high-demand routes. We are Aligning routes to provide shorter trip times and better connections.  And we strive for eXcellence by designing a network that lays a strong foundation for future expansion.

This redesign of the bus system includes route and schedule modifications based on an extensive period of research, operational considerations, and public input.

How does Mission MAX Modernize the HART network?

The last time HART conducted a system redesign was back in 2003. Hillsborough County and commuting habits have changed quite a bit since then. That's why Mission MAX provides new connections such as all-day service between Brandon (FY18), and the University of South Florida (FY19), to Downtown and Tampa International Airport.

Mission MAX transitions HART to more of a "grid" network, focusing less on transfer centers, and more on direct, at-stop connections. This may mean the rider having to transfer more, however, with routes coming more frequently and schedules better entwined, riders should see overall quicker trips. The final plan means roughly 85% of customers will see service improve!

Mission MAX Aligns routes to operate in a way that makes more sense. No more long, winding, routes, with buses traveling out of direction, or off of main roads. This system redesign is backed by route data analysis, including stop-by-stop ridership data, to maximize HART efficiency.

Mission MAX provides a great foundation for future expansion
Long term, the most important aspect of Mission MAX is that it provides a service network that is sustainable for HART, but also provides a great foundation for expansion in our 10-year Transit Development Plan. Based on current funding projections, we plan to roll out 10 routes operating at 15 minute frequency, or better within roughly 5-6 years. Five of those routes would operate north-south, and five operating east-west.

We are also looking at expanded weekend service on a number of routes, adding and restoring routes, and expanding HART HyperLINK zones, for better connections throughout Hillsborough County.

Mission MAX is just one piece of a plan toward eXcellence, as HART continues to grow and evolve over the next 10 years.

Still have questions about Mission MAX? You can visit the Mission MAX FAQ, or interact with HART on Facebook and Twitter!

HART CEO Katharine Eagan recently went LIVE on Facebook from HART Dispatch to talk Mission MAX!

Monday, August 14, 2017

Receive HART Detour and Service Alerts with Everbridge!

Sign up for HART service alerts from Everbridge!
You're at the bus stop and OneBusAway Tampa swears your bus just passed your stop.

*Cue anger, frustration, sadness, etc.*

Turns out your bus was on detour due to a water main break a couple blocks away from your stop. Unfortunately, the bus was routed around your stop and now you're late for work.

This situation is a thing of the past with Everbridge!

Everbridge is a rider notification system that allows members of the public to subscribe to alerts for transit routes. These alerts are sent by HART when an issue is impacting a route. Examples of typical usage include service delays due to weather or construction. Everbridge is a completely opt-in system, meaning that you select the notifications that you wish to receive.

Click "Sign up" to register for the service

Getting Started

Simply sign up for an account with your email and log in. Once logged in, click "Sign up" next to "Don't Have an Account". Select the routes that you wish to receive service notifications for and you're done.

Want text notifications? Add you phone number and service provider when registering your account.

Additional Questions?

If you still have questions regarding Everbridge, contact HART on Facebook or Twitter, or call HART Customer Service at 813-254-4278.


Monday, July 31, 2017

Redesign Process Closes in on the Finish Line!

With over 45k daily trips, HART is a big part of the community!
You hop on HART, pay your fare, put in headphones, arrive at your destination, and hop off.

Easy, right?

The bus is just a way for you to get home - Point A to Point B.

In actuality though, public transportation is more than that. Public transportation provides accessibility, mobility... FREEDOM to riders. We understand that.

HART isn't a bureaucracy, we're human. We live in the community, and a lot of us are your neighbors on the bus, van, streetcar, etc.

Over 150 individuals took time out of their day on July 26th to attend the Public Hearing on the system redesign. The allotted time for public comment went over by roughly 40 minutes, as our packed Ybor office buzzed with all walks of life.

We heard you.


We have reviewed all of the comments from the Public Hearing and have looked at possible solutions. We want to be upfront, that some of the proposed solutions from the Public Hearing are not currently financially feasible.

With that said, let's walk through the revisions to the plan and answer some of the biggest requests from public comments:

Revision for service north of Fletcher

REVISIONS


Service north of Fletcher: Route(s) 1,18,33,57

The proposal to straighten out route(s) 1 and 33, and the removal of the route(s) 18 and 57, left customers north of Fletcher with HyperLINK as the one remaining service option.

After receiving comments on this service and reviewing the need, the Route 45 will split at Yukon Transfer Center. The northern portion from Yukon Transfer Center becomes a new Route 42 that travels north of Fletcher on Nebraska, Skipper/Bearrs and Bruce B Downs.

Route 19

Route 19 routing revision
The Route 19 segment on Westshore Blvd. south of Britton Plaza was removed due to low ridership and high cost per boarding. The segment on south of Britton Plaza on Manhattan Ave. is replaced by the new Route 17.

Route 19 is now proposed to operate along Cleveland Ave., not Swann Ave. As a result, northbound Route 19 trips will once again serve the Lighthouse for the Blind and Tampa General Hospital. Trips from downtown can transfer from Cleveland St. to Platt St. or near Armenia Ave. at Swann Ave.

Route 51X/21LX revision map

Route 21LX/Route 51X

The 51X morning trips will serve the Temple Terrace Park and Ride. This will provide service to customers of the 21LX (which is being removed). The afternoon alternative for 21LX riders to the Temple Terrace Park-n-Ride will be the Route 6.



Route 36

Route would travel Himes Ave. between Busch Blvd. and MLK Jr. Blvd. and then travel Lois Ave./ Tampa Bay Blvd. to connect to Route 7 at HCC Dale Mabry campus.

The revisions we just covered have been added to the system redesign proposal going to the HART Board on August 7th.

Below, let's clarify some common questions in the proposal and provide context for the changes.

SERVICE CLARIFICATIONS AND RATIONALE


HARTFlex South Tampa/Route 10
The proposal to expand the HARTFlex South Tampa north to Cypress remains intact. HARTFlex South Tampa will now serve the western section of Route 10 (which is being removed) to include connections to the MacDonald Training Center, Tampa Housing Authority, and the Social Security Office. Service will operate hourly.

HARTFlex Brandon/HART HyperLINK

The proposal to eliminate the Brandon FLEX remains intact. The approximate per passenger trip cost for HARTFlex Brandon is $14, whereas the per trip cost for HyperLINK (as it exists today) is $10. We are looking at possibly modifying the Brandon HART HyperLINK for a deployment in October 2017. This may include reducing the customer fare and increasing connection points within the zone.

Route 46/Route 37

Route 46 will operate between the Dover Park-and-Ride and Westfield Brandon Mall, while serving Brandon Regional Hospital. Route 37 will travel directly to the Westfield Brandon for faster trip times and connections from the Route 46. The proposal removes Route 46 segments serving Palmetto Beach and Causeway Blvd. With 1.1 boardings per service mile and less than 15 boardings per service hour, the existing Route 46 is one of the lowest performing local routes in the HART network. The modification of the 46 preserves the most productive segments of the route.

Route 39 revision map
Route 39/57

We initially proposed Route 39 having alternating trips to Bullard Pkwy/Harney Rd. However, we're revising the initial proposal to only use the 50th St/Puritan Rd/Sligh Ave segment. Route 39 would run every 30 minutes on Saturdays.

The proposal to alternate segments was removed due to concerns about confusion in operating the alternating segments and reducing the level of service on the 50th St/Puritan Rd/Sligh Ave segment. Service in the Bullard Pkwy/Harney Rd would be returned in the future, possibly in the expansion of HART HyperLINK to Temple Terrace City Hall.

MetroRapid

With the consolidation of MetroRapid and Route 2, we are proposing to add seven MetroRapid stops along the route. MetroRapid hours would also expand to cover existing Route 2 service schedule.

MetroRapid service between UATC and the Hidden River/Telecom Park area will now be served by Route 33 in the proposal going before the HART Board.

SHAPING THE PLAN + NEXT STEPS


We hope this helps to understand the revisions to the proposal and why the changes were necessary.

We truly appreciate the community's involvement in this effort to transform the HART system. From the beginning, the community has helped shape this proposal through valuable insight, such as that provided at the Public Hearing.

Please note: Due to an expected overflow crowd, the HART Board meeting scheduled for August 7th, has been moved to County Center, 601 E. Kennedy Blvd. in Downtown Tampa.

Can't make the meeting? It will be streamed LIVE here.

Wednesday, July 26, 2017

HART is Hitting the Reset Button!

FY18 System Redesign outreach by the numbers!
After an exhaustive outreach schedule of over 40 meetings, we are now to the "finish line" of the public input portion of this process, which began back in March.

The Public Hearing for the HART FY2018 system redesign took place at the HART Administrative Office on July 26th, from 5:30 p.m. - 7:00 p.m. This was the final opportunity for public comments on the proposal.

HART staff is reviewing comments from the Public Hearing and working on further revisions to the proposal before its final destination.

The HART Board will have the final word on the system redesign proposal at their August 7th meeting. If approved, the proposal would be scheduled for implementation on Sunday, October 8th, 2017.

Public Involvement

79% of respondents wanted more frequent service over better coverage
While the HART Board might have the final say, the public truly shaped the plan.

At the March workshops, we asked riders to choose between better coverage (shorter walk to the bus stop) vs. higher frequency (buses come more often). Overwhelmingly (79%), the public choose higher frequency. We based the current proposal on that principle.

Roughly 80% of HART riders will see improvement in overall travel times:

Higher Frequency
  • MetroRapid - Service increased to every 12 minutes  
  • Route 1 - Weekday service increased to every 15 minutes
  • Route 12 - Weekday service increased to every 15 minutes (FY19)
  • Route 14 - Weekday service increased to every 30 minutes
  • Route 16 - Weekday service increased to every 30 minutes (FY19)
  • Route 34 - Weekday service increased to every 20 minutes (FY19)

Expanded Service
  • MetroRapid - Saturday and Sunday service added
  • Route 9 - Earlier weekend service
  • Route 14 - Sunday service added
  • Route 16 - Sunday service added 
  • Route 32 - Service extended to Tampa International Airport
  • Route 46 - Sunday service added; service extended to Brandon Regional Hospital

New Connections
  • Route 60LX - All-day, hourly, limited stop service between Northwest Transfer Center, Tampa International Airport, Downtown Tampa, and Westfield Brandon
  • Route 275LX - All-day, hourly, limited stop weekday service between UATC, Downtown Tampa, and Tampa International Airport (FY19)
  • Route 360LX - All-day, hourly, limited stop service between Westfield Brandon, Downtown Tampa, Britton Plaza, and MacDill AFB
Route 60LX and 360LX will be "staggered" from Westfield Brandon Mall, providing 30 minute service between Brandon and Downtown Tampa.

Bringing a massive system redesign to the public has not been easy. After countless meetings, and sifting through public comments, we realized there were areas where the proposal fell short.

We've heard you
and now have revisions to our initial system redesign proposal.

 Proposal Revisions
Revisions from the initial FY18 System Redesign Proposal


  • MetroRapid - Route 33 will operate portion of previous MetroRapid service between UATC and the Hidden River / Telecom Park area
  • Route 36 - Route would travel Himes Ave. between Busch Blvd. and MLK Jr. Blvd. and then travel Lois Ave./ Tampa Bay Blvd. to connect to Route 7 at HCC Dale Mabry campus
  • Route 39 - Would only use the 50th St./ Puritan Rd./ Sligh Ave. segment
  • Route 42 - New route would travel Skipper Rd./ Bearss Ave., as well as, take place of Route 45 from Yukon to UATC, via 15th St.
  • Route 45 - Route would end at Yukon with 42 covering Yukon to UATC
Click here to view a map of the initial revisions to the system redesign proposal.
Following feedback at the Public Hearing, we are working on further revisions and will make those public ASAP.

Please note: Due to expected overflow, the August 7th HART Board meeting is being moved to County Center, 601 E Kennedy Blvd, Tampa, FL 33602.

HART hits the “reset” button on our network in October. We hope to see you on board!