Wednesday, September 27, 2017

HART HyperLINK is Changing!

HART HyperLINK is changing on October 8th!
Changes are coming to HART HyperLINK on October 8th!

Quick refresher. HART HyperLINK started as a pilot program with TransDev, an international transportation operator, in November 2016. Heralded as the nation's 1st "transit-operated rideshare" service, HyperLINK extends the footprint of HART and provides a valuable "First Mile, Last Mile" connection to riders within HyperLINK zones.

HART HyperLINK blurs the line between rideshare and transit, in that customers dial up a ride on the HyperLINK app (via GPS) much like Uber and Lyft. HyperLINK riders also have the added bonus of being able to book a ride by calling 813-298-0455.Another bonus is that HyperLINK is also ADA-accessible, unlike Uber and Lyft.

Currently, HyperLINK connects you to the HART network via designated stops (University Area Transit Center, Westfield Brandon Transfer Center, etc.) for a flat $3.00 fee within the zone. On October 8th, HyperLINK will also add the option of direct trips (see below).

Being a pilot program, we have continuously reviewed rider feedback and are now ready to implement a few changes to the service.

Temple Terrace will now be served by HyperLINK!
The following changes are coming to HyperLINK on October 8th:
  • Carrollwood will no longer be served by HyperLINK, due to low usage.
  • Temple Terrace will now be served by HART HyperLINK. Designated stops include: University Area Transit Center, Temple Terrace City Hall, and others.
  • The HyperLINK fare is changing for all zones. Riders taking HART HyperLINK to designated stops will now only pay $1.00 each way. Those taking HyperLINK to/from ANY point (not connecting to transit) within the zone, will only pay $3.00.

The Brandon and University area HyperLINK zones will not change. However, fares for both zones will reflect the new pricing of $1.00 each way to a designated HART stop; $3.00 each way to ANY point (not a designated stop) within the zone.

The future of transportation just got even better! Download the HART HyperLINK app today!
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2 comments:

  1. AnonymousOctober 8, 2017 at 2:43 PM

    I used HyperLink twice this week. My only complaint was not being able to get an eta, so when my driver finally picked me up from work I missed my bus from UATC to my home and had to wait an hour for the next bus. Is it possible to schedule a pick up in advance or have an eta. Will there be HyperLinks on standby at the transit centers?

    ReplyDelete
    Replies
    1. HARTOctober 12, 2017 at 11:24 AM

      HyperLINK app provides an ETA when your initially book the trip. Also, our HyperLINK vendor is bringing in more drivers and vehicles ASAP.

      Delete

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