Wednesday, September 27, 2017

HART HyperLINK is Changing!

HART HyperLINK is changing on October 8th!
Changes are coming to HART HyperLINK on October 8th!

Quick refresher. HART HyperLINK started as a pilot program with TransDev, an international transportation operator, in November 2016. Heralded as the nation's 1st "transit-operated rideshare" service, HyperLINK extends the footprint of HART and provides a valuable "First Mile, Last Mile" connection to riders within HyperLINK zones.

HART HyperLINK blurs the line between rideshare and transit, in that customers dial up a ride on the HyperLINK app (via GPS) much like Uber and Lyft. HyperLINK riders also have the added bonus of being able to book a ride by calling 813-298-0455.Another bonus is that HyperLINK is also ADA-accessible, unlike Uber and Lyft.

Currently, HyperLINK connects you to the HART network via designated stops (University Area Transit Center, Westfield Brandon Transfer Center, etc.) for a flat $3.00 fee within the zone. On October 8th, HyperLINK will also add the option of direct trips (see below).

Being a pilot program, we have continuously reviewed rider feedback and are now ready to implement a few changes to the service.

Temple Terrace will now be served by HyperLINK!
The following changes are coming to HyperLINK on October 8th:
  • Carrollwood will no longer be served by HyperLINK, due to low usage.
  • Temple Terrace will now be served by HART HyperLINK. Designated stops include: University Area Transit Center, Temple Terrace City Hall, and others.
  • The HyperLINK fare is changing for all zones. Riders taking HART HyperLINK to designated stops will now only pay $1.00 each way. Those taking HyperLINK to/from ANY point (not connecting to transit) within the zone, will only pay $3.00.

The Brandon and University area HyperLINK zones will not change. However, fares for both zones will reflect the new pricing of $1.00 each way to a designated HART stop; $3.00 each way to ANY point (not a designated stop) within the zone.

The future of transportation just got even better! Download the HART HyperLINK app today!


  1. I used HyperLink twice this week. My only complaint was not being able to get an eta, so when my driver finally picked me up from work I missed my bus from UATC to my home and had to wait an hour for the next bus. Is it possible to schedule a pick up in advance or have an eta. Will there be HyperLinks on standby at the transit centers?

    1. HyperLINK app provides an ETA when your initially book the trip. Also, our HyperLINK vendor is bringing in more drivers and vehicles ASAP.


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