HART HyperLINK is Changing!

HART HyperLINK is changing on October 8th!

Changes are coming to HART HyperLINK on October 8th!

Quick refresher. HART HyperLINK started as a pilot program with TransDev, an international transportation operator, in November 2016. Heralded as the nation's 1st "transit-operated rideshare" service, HyperLINK extends the footprint of HART and provides a valuable "First Mile, Last Mile" connection to riders within HyperLINK zones.

HART HyperLINK blurs the line between rideshare and transit, in that customers dial up a ride on the HyperLINK app (via GPS) much like Uber and Lyft. HyperLINK riders also have the added bonus of being able to book a ride by calling 813-298-0455.Another bonus is that HyperLINK is also ADA-accessible, unlike Uber and Lyft.

Currently, HyperLINK connects you to the HART network via designated stops (University Area Transit Center, Westfield Brandon Transfer Center, etc.) for a flat $3.00 fee within the zone. On October 8th, HyperLINK will also add the option of direct trips (see below).

Being a pilot program, we have continuously reviewed rider feedback and are now ready to implement a few changes to the service.

Temple Terrace will now be served by HyperLINK!

The following changes are coming to HyperLINK on October 8th:

• Carrollwood will no longer be served by HyperLINK, due to low usage.
• Temple Terrace will now be served by HART HyperLINK. Designated stops include: University Area Transit Center, Temple Terrace City Hall, and others.
• The HyperLINK fare is changing for all zones. Riders taking HART HyperLINK to designated stops will now only pay $1.00 each way. Those taking HyperLINK to/from ANY point (not connecting to transit) within the zone, will only pay $3.00.

The Brandon and University area HyperLINK zones will not change. However, fares for both zones will reflect the new pricing of $1.00 each way to a designated HART stop; $3.00 each way to ANY point (not a designated stop) within the zone.

The future of transportation just got even better! Download the HART HyperLINK app today!

HART FY2018 System Redesign: Brandon Area

HART has over 25 meetings planned throughout the County!

Have you seen HART staff out at transit centers with maps and surveys, etc.? Wondering what's going on?

You're in the right place.

HART is undergoing a major system redesign, in which EVERY route will be affected in some way.

With such an undertaking, we felt it might be easier to break down the changes locally within Hillsborough County.

Let's start with Brandon.

A little background. HART is currently conducting a Comprehensive Operations Analysis (COA) of service. The COA analyzes the system, providing recommended short-term and long-term modifications for efficiencies. In the HART picture, the COA essentially "resets" service, providing a foundation for our FY2018-2027 long-term plan.

HART last conducted a COA in 2003. As you can imagine, a lot has changed since then in Hillsborough County, including employment centers, and commuting patterns.

With that in mind, Brandon generally sees improved service from the system redesign come October 2017.

Map of Proposed FY2018 System Redesign for Brandon Area

Summary of Changes:

• Service Additions:

• Route 60LX: Proposed all-day service would provide hourly service between Brandon Mall, Downtown Tampa. Tampa International Airport, and Northwest Transfer Center.

• Route 360LX: Proposed all-day service would provide hourly connections between Westfield Brandon Mall, Downtown Tampa, Britton Plaza and MacDill Air Force Base. Combined with 60LX service, 30 minute LX service would exist from Westfield Brandon to Downtown Tampa.

• Route 8: No changes on Route 8.

• Route 31: No changes on Route 31.

• Route 37: Route would operate between Netp@rk Transfer Center and Westfield Brandon Mall. Brandon Regional Hospital service would be provided by Route 46 and HART HyperLINK.

• Route 46: Palmetto Beach and Causeway Blvd segments would be removed, and the route would now serve Brandon Regional Hospital. Hourly Sunday service would be added.
  
  • All-day, 30-minute service would be provided by a combination of routes 60LX and 360LX between Westfield Brandon Mall and Downtown Tampa.
• Route 22X: Route would be replaced by Route 46. Routes 8, 25LX, 60LX and 360LX would provide service from Westfield Brandon Mall, to Downtown Tampa.

• Route(s) 24LX, 25LX: Would operate with similar schedule, with added stops in Downtown Tampa.

• Route 27LX: Downtown Service: Route 27LX would be replaced with service available on 8, 24LX, 25LX, 60LX, and 360LX.

• HARTFlex Brandon: Service would be replaced by HART HyperLINK

Overall, the Brandon area will see the addition of crucial all-day connections to Downtown Tampa, Tampa International Airport, and Northwest Transfer Center.

We have tried our best to minimize any coverage loss and to provide alternatives for eliminated service. Should you find yourself in such a situation, a vanpool may make a great option. Visit TBARTA's website for more information.

Please also note, these are proposed changes, that must be approved by the HART Board. A Public Hearing will be held at the HART Administrative Office (1201. E. 7th Ave., Tampa, FL, 33605) on July 26th, from 5:30 p.m. - 7:30 p.m. Public comment will be available at that time.

In the meantime, visit goHART.org/TDP to see upcoming meetings, take a survey, share comments and learn more about the HART service redesign process!

HART HyperLINK Expands to Brandon on December 6th!

Map of HART HyperLINK Brandon zone

Earlier this month, HART launched HART HyperLINK, the nation's FIRST transit-operated rideshare service, in the University/Lutz and Carrollwood areas. The service connects riders (within a 3-mile zone) to our expansive HART network via the HyperLINK app, or by calling 813-298-0455 to book a trip. HyperLINK trips are $3 one-way, and vehicles are ADA-accessible.
Beginning Tuesday, December 6th, HyperLINK launches in the Brandon area.


HART HyperLINK riders in Brandon will be able to catch a lift to two designated stops within the zone: Westfield Brandon Transfer Center (Routes 8,31,37,46,53LX) and Brandon Regional Hospital (Routes 37 and HARTFlex Brandon).

Live in Seffner or south Brandon and work in downtown Tampa? Catch HART HyperLINK to Westfield Brandon Mall and connect to the route 8 or 46 to downtown!

HyperLINK app is available on Android and iOS

Each $3 ride is payable by cash or credit, so you can pay how you want to pay. Near the end of your journey, book a ride home and a driver will meet you at the bus stop.

Tired of paying for parking at work or tired of finding reliable parking near a bus stop? HyperLINK eliminates the unknowns. We want to encourage the use of public transit and eliminate artery-clogging congestion. Find out if HyperLINK can help you.

The HyperLINK app is available in both Google Play and Apple App Stores.

Give HyperLINK a try. Your first 5 rides are free with promo code hyperlink-5free.

HART HyperLINK Launches November 14th!

Public Transit: Direct to Your Door

HART is proud to unveil a new first-in-the-nation service that connects riders to our expansive transit system: HyperLINK. The innovative transit solution will extend the footprint of our network direct to your doorstep, delivering rides to and from local bus stops for passengers in select areas (University and Carrollwood areas, with Brandon launching later). HART HyperLINK launches on Monday, November 14th.

HyperLINK helps you eliminate the hassle of unpredictable commutes, providing shorter mobility trips to bus stops that get you where you want to go. This state-funded pilot program means passengers only pay a low fare for each trip.

Access is the Key

Access to public transportation is always a priority at HART. This new first/last mile solution is fully ADA accessible and is designed as a shared-ride service, which reduces transit’s impact on the environment. Based on research, residents who have more accessibility to public transit will take advantage of it.

We have your first and last mile covered with HART HyperLINK!

The door-to-bus smartphone app (also available through call center) makes booking and catching a ride on HyperLINK as easy as possible. Each $3 ride is payable by cash or credit, so you can pay how you want to pay. Near the end of your journey, book a ride home and a driver will meet you at the bus stop.

HART hopes this new feature will make trips more convenient and accessible to residents in select locations. Try HyperLINK on November 14th and share your experience with friends and neighbors.

Expanded Possibilities

• Tired of paying for parking at work or tired of finding reliable parking near a bus stop? HyperLINK eliminates the unknowns. We want to encourage the use of public transit and eliminate artery-clogging congestion. Find out if HyperLINK can help you.
• We always encourage walkability—it’s a staple of a livable city—but also understand a three-mile walk to start or end the day can feel overwhelming. HyperLINK is a low-cost option to get you and your neighbors to a local bus stop and back home at the end of your day.
• Unpredictable weather is a daily reality. See a sudden thunderstorm threatening that walk to the bus stop? HyperLINK is the answer. Dark clouds moving in while your bus approaches your stop? HyperLINK will get you home.

 Features:

• Shared rides to local bus stops
• Low cost: only $3 each way
• Available for IOS and Android
• Wheelchair accessible
• Pay with cash or credit
• No smartphone? No problem! Book a ride by calling 813-298-0455