Friday, April 20, 2018

First HART Operator Class of 2018 Graduates!

New Class Joins HART

A class of 10 bus operator trainees graduated Friday, April 20 from the eight-week HART training program and will begin work as soon as next week as licensed bus operators. This is the first class to graduate this year, with the next bus operator class scheduled to begin training on May 14, 2018.

Not everyone who starts the rigorous eight-week HART bus operator training program finishes it. Only those committed to meeting the demands of being a professional bus operator and adhering to strict safety standards complete the training curriculum. The graduates are Robert Adams, Kevin Hargrove, Andy Him, Scott Lovelace, David McAuliffe, Sean Matthews, Joseph Reyes, Laurie Robertson, Felix Salas and Jodi St. John.

"HART's core business relies on having bus operators on the road picking up customers. We are proud of our graduates who understand this is not just a job, this is a career," Chief Administrative Officer and Interim Chief of Staff Kenyatta Lee said. "The comprehensive training we provide ensures we have the best and the brightest drivers on the road providing superior customer service and always keeping safety at the forefront."

Training for this class started February 26, 2018, and the class of 10 bus operators passed the new HART bus operator training program curriculum, which combines quizzes and written exams, homework assignments throughout the first four weeks of classroom instruction, weekly student evaluations, and two and a half weeks of 'on the job training' (OJT).

In addition, trainees must pass examinations in customer service training, Americans with Disabilities Act (ADA) sensitivity and a variety of other safety programs. Candidates also need to complete behind-the-wheel training that coincides with receiving their Commercial Driver's License (CDL). Overseeing the training are Training and Development specialists: Richard Campbell and Brian Abrams.

Please join us in congratulating our new operators!