Monday, January 30, 2017

Connect to HART with New OneBusAway Tampa Communication Tool!

OneBusAway Tampa reporting tool
New OneBusAway Tampa reporting tool
OneBusAway Tampa, the innovative app that brings you HART real-time arrival information, is now even better with the launch of a new reporting tool!

HART is the first transit agency in Florida to partner directly with SeeClickFix, Inc., a communications platform, which will allow HART riders to stay connected with HART. The OneBusAway Tampa app's latest feature allows riders to report issues, provide suggestions to HART in real time, receive status updates, and monitor the progress and resolutions.

In addition, riders can vote on issues that are important to maintaining our transit system. Behind the scenes, issues and suggestions are automatically assigned to the appropriate department for immediate attention, thus streamlining the customer service process and enabling better statistical reports.  

OneBusAway user just need to tap "Send Feedback"
OneBusAway Tampa users can access the reporting tool by tapping the "Send Feedback" button on the left-hand menu. 
The customer service reporting feature is currently only available on Android devices.

However, o
ur iOS friends were recently shown some love in a recent update
to the iOS platform. The OneBusAway app now allows HART patrons to instantly track buses to see (on a map) exactly how far the bus is from their current location. The OneBusAway Tampa iOS layout has also been greatly improved. 

The Center for Urban Transportation Research at the University of South Florida developed the standardized interface between the OneBusAway and SeeClickFix system as part of a project which aims to improve communication between travelers and public agencies providing transportation services. This work was sponsored by the National Center for Transit Research and Florida Department of Transportation.
Since it was originally launched, the free app has gained in popularity with HART patrons, being accessed closed to 300,000 times per month.
Thanks to OneBusAway, riders save time, effort, and stress, with the reassurance of knowing exactly where their HART bus is! And now, the app connects them directly to HART!

Wednesday, January 18, 2017

Set Sail to Gasparilla with HART and The TECO Line Streetcar!

Take the Streetcar to the pirate festivities!
Arrgh you ready?! Have your sights set on Gasparilla? Travel safely to the festivities... set sail with HART and the TECO Line Streetcar System! 

HART will run extra streetcar, bus and In-Towner service to accommodate the large numbers of anticipated riders on Saturday, January 28th. (Please note that routes are subject to change due to road closures.)
HART is by far the most convenient and affordable way to travel to the Gasparilla parade. An all-day HART bus pass is $4.00; an all-day streetcar pass is $5.00.
Exact change is the fastest way to get on buses and streetcars during the parade.
Below are important details to make the trip to the Gasparilla parade easier: 

TECO Line Streetcar System

  • $5 for an all-day pass, which may be purchased in advance with cash (exact change required) at ticket vending machines, located at each streetcar station. *This fare does not cover City of Tampa parking fees.
  • For those parking in Ybor City, HART strongly recommends riders to board The TECO Line Streetcar System at either Station 1 (Centennial Park) or Station 2 (Centro Ybor) to Downtown Tampa, Station 10 (Dick Greco Plaza).
  • Continuous service 8:00 a.m.-1:30 a.m.
  • TECO Line Streetcar System Stations 3 and 4 will be closed 10 a.m.-2 p.m., but during that time, HART will provide continuous bus service to/from Station 10 (Dick Greco Plaza) between 9:30 a.m.-7:00 p.m.
  • Stations 11 will be closed all day. View Map for Gasparilla 2017 
  • Stations 5, 6, 7, 8, 9 will be closed 8:00 a.m.-2:00 p.m.

  • An all-day pass is $4, which may be purchased in advance at HART retail outlets or on board buses on Gasparilla Day with cash only (no change provided). Monthly bus passes may also be used. *This fare does not cover City of Tampa parking fees.
  • For those parking in Ybor City, Station 3 (Streetcar Society Station) and Station 4 (Cadrecha Station) HART will be providing continuous bus service to/from Downtown Tampa, Station 10 (Dick Greco Plaza) 9:30 a.m.-7:00 p.m.  
  • For those parking at the Port Authority Parking Garage in the Channel District, HART will be providing continuous bus service to/from Station 10 (Dick Greco Plaza) 9:30 a.m.-7:00 p.m. View Map for Gasparilla 2017  
The In-Towner

  • FREE service
  • The In-Town Trolley provides a connection from the north end of Downtown Tampa (Marion Transit Center) to the south end of Downtown Tampa, serving many of the downtown area parking garages. View Map for Gasparilla 2017
  • Continuous service 9:00 a.m.-6:00 p.m.  
Getting to Downtown Tampa on HART

  • From North Tampa: Routes 1, 2, 5, 6, 9, 12,  14, 18
  • From Temple Terrace: Route 6
  • From Brandon: Route 8
  • From West Tampa/Citrus Park: Route 7
  • From South Tampa: Route 19
  • From Town 'N Country/Westchase: Route 30
View HART bus maps and schedules

Routes 7, 8, 14, 19, and 30 will be on detour during the festivities.

Make sure to party like a responsible pirate! No coolers or alcohol allowed on HART buses and the TECO Line Streetcar System.

Monday, January 9, 2017

Comm. Lesley "Les" Miller Named New HART Board Chairperson

Commissioner "Les" Miller named HART Board Chair
At its January 9 meeting, the HART Board of Directors elected Hillsborough County Commissioner Lesley "Les" Miller as the new Chairperson for the year 2017, succeeding Tampa City Councilman Mike Suarez.

"I am honored to be chosen by my peers to lead an agency that is dedicated to enhancing transportation services in Hillsborough County," Miller said. "I'm looking forward to serving as chairperson on the HART Board of Directors and will continue our initiatives to improve mobility for all who live, work and visit this county. HART is transforming transportation in the Tampa Bay area."

Other officers elected were Karen Jaroch as Vice Chairperson, Tampa City Councilman Mike Suarez as Secretary.

"I am very excited about this new Board leadership. All of the new officers have made many contributions to the success of HART and public transportation in Hillsborough County," said Katharine Eagan, HART Chief Executive Officer. "Their leadership within the HART Board of Directors will continue to be key to delivering the kind of high-quality public transportation customers rely on every day, and continue to better address current and future transportation needs in the Tampa Bay Area."

Commissioner Les Miller was elected to represent District 3 in 2010. Miller previously served as a member of the Florida Senate from 2000-2006 and a member of the Florida House of Representatives from 1992-2000. During his time in the Florida Legislature, he served as the Minority Leader for both the House and the Senate. He also was appointed to the Taxation and Budget Reform Commission from 2007-2008 and as a member of the Florida Board of Regents from 1977-1979. Miller also previously served as Associate Vice President and Dean for Students for the University of South Florida, and as the manager of Minority Business Development and Governmental Relations for Tampa General Hospital. Commissioner Miller was appointed to the HART Board of Directors on on July 30, 2014.

The HART officers are elected annually by the Board of Directors and can serve up three consecutive terms. Commissioner Les Miller and the new officers assumed office as of January 9, 2017.