HART April 14 Service Changes are Postponed to May 12, 2024

UPDATE: The HART Service Changes previously scheduled for April 14, 2024, are postponed to May 12, 2024, due to unforeseen technology issues.

HART staff have encountered issues with our Computer-Aided Dispatch / Automatic Vehicle Location (CAD/AVL) system that have led to the need to delay the implementation of adjustments to our service routes and schedules. The CAD/AVL software has reached the end of its useful life and HART is currently in the procurement process for a new system.

The issue primarily impacts our Google Transit Feed Specification (GTFS) data, which involves real-time travel information.

To ensure a smooth transition and to provide you with the high-quality service you expect from HART, we have rescheduled the service changes to take effect on May 12, 2024.

Please be assured that we are working diligently to resolve the technology issues and minimize any further delays.

Customers can contact Customer Service at 813-254-4278 with any questions.

Summary of May 12, 2024, Service Changes

HART is implementing service changes to several HART routes on Sunday, April 14, Sunday, May 12, 2024, to improve efficiency and the customer experience.

Service with Routing Changes / Servicio con cambios de ruta:

• Route 5, 19, HARTFlex South County

Service being Replaced: 

• HARTFlex Port Tampa (becomes Route 19), HARTFlex Brandon (becomes Route 46) 

Service with Reduced Frequency / Servicio con frecuencia reducida:

• Route 1, 400 - service reduced to every 20 minutes

Minor Schedule Changes / Servicio con pequeños cambios de horario:

• Routes 5, 6, 7, 8, 9, 10, 12, 14, 15, 16, 19, 24LX, 2SLX, 30, 31, 32, 33, 34, 36, 37, 38, 39, 42, 44, 45, 48, 275LX and 360LX - Minor time point changes

HART customers can visit goHART.org to view the service changes or contact Customer Service at (813) 254-4278 for more information.