Monday, May 11, 2020

HART's Response to Slow the Spread of COVID-19

HART has implemented an enhanced disinfection regime to help slow the spread of COVID-19
HART is committed to the safety of all our employees and riders. In accordance with CDC guidelines as well as local and state health departments, HART has taken the following steps to help reduce the spread of COVID-19:

  • HART continues to disinfect the fleet, transit centers, amenities and work areas with aerostatic foggers - daily.
  • HART provided onsite COVID-19 testing for all employees. 
  • HART is communicating with all employees and customers to practice CDC recommended good hygiene and social distancing.
  • HART is providing gloves, hand sanitizer, and face masks to frontline employees on a daily basis based on availability. Safety shields on fixed-route vehicles provide a barrier to reduce contact.
  • Customers are REQUIRED to wear face coverings onboard HART vehicles. HART is providing FREE face coverings to customers at the Marion Transit Center, University Area Transit Center and via Transit Supervisors.
  • HART is running a temporary reduction of hours for transit service. HART is operating at 95% of normal service level.
  • Audio announcements and on-board seat signage have been installed to encourage staggered seating among riders. The bus destination signs on the outside of all HART buses display “Masks Required” 
  • HART is offering alternative work schedules if the job function allows the employee to do the following: flexible/staggered work schedules, reduced work schedules and remote working.
  • HART operators are continually notified to contact the HART Operations Control Center (OCC) immediately to report if their transit vehicle is too crowded or other potential COVID-19 safety concerns. Responses may involve dispatching appropriate personnel, contacting emergency services, sending a swap vehicle, or sending a plug bus along the route.

While we remain committed to serving those who serve us, HART asks customers and employees to exercise personal responsibility and follow the CDC recommended guidelines.

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Comments to this blog are moderated by HART staff. Constructive comments are welcome; any obscene, threatening, or otherwise inappropriate comments will be deleted before posting. Questions about specific service ("is my bus on time?") cannot be answered here, and should be directed to the HARTinfo Line at (813) 254-HART (4278). General questions may be addressed in future posts.