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| HART bus operator Jimmy Suarez |
Jimmy Suarez, a 15-year bus operator at HART, is being honored with the distinction of
third place Operator of the Year by the Florida Public Transportation
Association (FPTA).
Suarez's nomination and win celebrates his exemplary customer
service and impeccable safety record, including 14 consecutive years of safe
driving, and more than 1.5 million miles behind the wheel.
"I have been doing this for a long time. I take pride
in my driving and taking care of my customers," said Suarez. "I take
my job very seriously because I have a responsibility to protect my customers.
When I notice a new customer boarding my bus, I consider them a new family
member. I do my best to make them feel comfortable and give them a good
experience with HART."
The award is presented annually to operators whose service
has "enriched and enhanced" public transportation in the community.
Recently, Suarez was honored with the Million Mile Award and
has received numerous rider commendations. He is known for his enthusiastic
attitude, excellent driving skills, good judgment, and first-class customer
service to our passengers.
"It is dedicated professionals like Jimmy Suarez, and
our Million Miles honorees who make it possible for HART to receive accolades
from our peers for our hard work, dedication, and commitment to excellence,
said HART Interim CEO, Jeff Seward. "We could not be more proud of our
outstanding bus operators, and are grateful for the loyalty and focus they
bring to their work each day."
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