HART Seeks Public Input on Route 1 Fare-Free Pilot

HART is inviting customers to participate in a new survey to help gather feedback on the City of Tampa-funded Route 1 Fare-free Pilot. The customer survey is open through Sunday, June 15, 2025.

The survey will gather critical community input on the fare-free Route 1 pilot and overall transit needs.

The Route 1 Fare-free pilot was launched in January 2025 to explore the benefits of fare-free service on one of Tampa’s key transit corridors. The pilot removed the fare on Route 1 and increased frequency on Route 1 from every 20 minutes to every 15 minutes during peak hours. The Pilot is scheduled to end in January 2026.

Community members who ride Route 1 are encouraged to participate and help inform long-term planning, including service expansion and evaluating the success and future of fare-free options like the Route 1 Pilot.

The survey is quick to complete and available in English and Spanish.

Survey Links:

• English: Route 1 Rider Survey
• Spanish: Encuesta para pasajeros de la Ruta 1

HART's Route 1 Goes Fare-free for a Year!

HART is excited to announce that its most popular route, Route 1, is now fare-free for one year. The pilot, which launched Sunday, January 5, 2025, is possible thanks to Tampa City Council allocating $1.65 million in city funds to support free fares and increasing peak service frequency to every 15 minutes.

Route 1, which serves nearly 3,000 daily customers, operates between the University area and downtown Tampa, providing vital transportation services to thousands of residents.

Approximately 32,000 residents and 56,000 jobs within a quarter mile of Route 1. Notably, 18% of the population in this area does not own a car, more than a quarter live below the poverty line, 14% have a disability, and 64% are minorities.

“We are thrilled to work with the City of Tampa to provide this essential service to the community, which will not only ease the financial burden on our riders but also increase service on the route, supporting those who rely on HART to access jobs, education, and healthcare,” said HART CEO Scott Drainville. “This initiative represents a meaningful step toward making transit more equitable and accessible for all.”

The initiative also includes an additional $150,000 in paratransit services, ensuring that transportation remains accessible to those with disabilities.

"This is a major win for mass transit in our Tampa community," said HART Chair Councilman Luis Viera. "I thank the Council members who helped us move past the acute gridlock and, in particular, I salute Councilwoman Lynn Hurtak for her leadership. This proposal will make a difference in the lives of everyday working families. I am proud to work with the public servants, both Republican and Democrat, on our HART board. We work together for the families that HART serves and the workers who make HART function.”

Click here for background on the Route 1 Fare-Free Pilot.