HART is asking for public input as it launches a Comprehensive Operational Analysis (COA) — a full review of the HART transit network aimed at improving service based on how, when, and where people travel.
The COA will help HART better understand current community travel patterns, identify where service is most needed, and determine how to provide a more reliable and efficient transit experience. This is HART’s first systemwide review in several years, and community participation is critical to its success.
Riders and community members are encouraged to take a short survey by Sunday, May 25, 2025. As a thank you, participants will be entered into a drawing for a $150 gift card.
“The Comprehensive Operational Analysis is an important check-in to see how well HART is currently serving our community,” said Sean McCarthy, HART Chief Operations Officer. “We want to ensure our transit system reflects the real needs of the people who rely on it daily. Your feedback is essential to helping us improve efficiency and shape the future of service in Hillsborough County.”
The survey is quick and easy to complete and is available in both English and Spanish. Community input will directly inform recommendations for potential service changes, network improvements, and long-term planning.
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