Showing posts with label I Ride with HART. Show all posts
Showing posts with label I Ride with HART. Show all posts

Tuesday, January 29, 2019

I Ride with HART: Andrew Smith

Andrew Smith
Andrew Smith's other car is a bus, but that wasn't always the case.

"I grew up in Carrollwood, and I honestly didn't ride the bus while growing up in Tampa," said Smith during an interview on board the TECO Line Streetcar System. He described the first transit system he experienced many years ago in Atlanta while attending college and how he used it to get everywhere."

Smith, a trim man wearing a white shirt and a navy-blue suit, jokes about how his friends tease him for always being in a suit, became a dedicated bus and streetcar rider about two years ago.

Smith started off commuting just because he wanted to try transit and quickly discovered how much he enjoyed using the alternate mode of transportation. Smith's ride on HART allows him to answer emails, handle client's concerns, read, or take in the scenery. He enjoys not worrying about headaches that come with daily commuter traffic or the wear on his vehicle, plus the reduced time behind the wheel gives Smith family time later on in the day.

"I ride it to work a few times a week, that's kind of where I started, deciding that I was going to ride HART to work one day and now for me, it's trying to balance the schedule with what you need at the end of the day. It'll be a few times a week type of thing for me. Transportation looks different for everyone."

Another aspect of riding HART that Smith enjoys is the fantastic view of Tampa and the social environment on board a bus. He says you experience a city much differently through public transit. Being able to enjoy the view and take it all in makes a difference.

"The view sure is terrific on a HART bus. When you're out from behind the wheel, you can look out the windows beyond gridlock to see people, trees, and the beautiful Tampa skyline. The view inside a HART bus is pretty great too. It's clean and comfortable, with plenty of room to stretch out and breathe. Even better? It's filled with potential friends, professional connections, and neighbors.

When he's not answering a work email or talking to a client, he's getting connected with the community and making new friends. "You get to meet many people, people that you wouldn't normally have the pleasure of meeting. When I was going to work, I found that I would learn a little something about someone and the community they lived in."

Andrew also utilizes the TECO Line Streetcar
The friendly atmosphere on HART buses and the service's dependability came as a pleasant surprise, he said.

Since he started riding HART, Smith feels more relaxed and gets to enjoy all Tampa has to offer. He believes it is another opportunity to promote Tampa, especially to tourist. Every time friends and family are in town; he makes sure that they take HART and the TECO Line Streetcar to get around and experience the city. When you take public transit, you become a part of the city's mission, and he's happy that he's doing his part to reduce carbon emissions and traffic congestion.

Smith tries to always lead by example, and his advice to his friends and potential new riders is to give HART and transit a try. Once you become accustomed to riding public transit, the benefits of riding the bus become obvious. He hopes that as we continue to expand that public transportation will act as a catalyst for collaboration between communities.



Friday, August 31, 2018

I Ride with HART: Erma Jackson

Ms. Erma Jackson and a HART operator
HART carries thousands of passengers every week around Hillsborough County, and within all of those rides are countless stories to tell. Every month, HART will share our customers' accounts and what makes HART a significant part of our community.

"We want to thank everyone like Ms. Jackson, who took the time to share with us how important the transit system is to their daily lives," said HART Interim CEO Jeff Seward.

"These stories illustrate what an important role public transportation plays in taking people to work, school, medical appointments, grocery shopping, and so much more."

See how HART is making a difference in our customers' everyday lives.

For Ms. Erma Jackson, a HART bus keeps her connected to everything that is going on around her.

The bus stop near her ENCORE! Apartment building helps Ms. Jackson enjoy an active lifestyle. She depends on HART to take her to church, the grocery store, medical appointments, favorite restaurants and to see family and friends. Look for her on routes 1, 5, 9 12, 30 and MetroRapid. HART is her lifeline to the outside world.

"My gosh, I go everywhere. I take the bus to all of my appointments and shopping and anywhere I want to go," said Ms. Jackson. "It's been enjoyable. I meet lots of people, and I know a lot of the HART Bus drivers."

For more than 38 years, rain or shine, Ms. Jackson has relied on HART to take her all over the Tampa Bay area. Today, at the sweet age of 72 years young, Ms. Jackson encourages her friends and quite honestly everyone she meets to take a ride on a HART bus. Anyone that knows her Lately, she's been riding the bus for hours with a friend who suffered a stroke. They hop on a HART bus enjoy the sights and then stop somewhere to eat. Riding on the bus and meeting people has helped her friend in his recovery, she said.

Ms. Jackson also rides HART because it is the best financial choice for getting everywhere she needs to go. She truly appreciates the senior discount, since she lives on a modest income.

OneBusAway Tampa app provides comfort when traveling
When the OneBusAway Tampa application was released, Ms. Jackson was thrilled. She had just gotten a smartphone and had attended a OneBusAway outreach event where HART staff was educating customers about the new application. She admits at first, it was hard to understand, but now it has become her trusted tool.

The OneBusAway app has been the perfect addition to her transit journey. She says for her, the best thing about the app is that it gives her a sense of comfort. She knows when the bus will be arriving, and it has always been accurate for her.

Ms. Jackson enjoys the community feel to public transit. "You see different people every day, a different group of people every day," along with familiar faces she has come to know on a first-name basis. "Public transportation gets you out of your bubble."

She is grateful to have reliable transportation. Transit gives her independence and that is why she rides with HART.