HART Partners with Transit App for Real-time Travel Information

HART is excited to announce a new customer benefit: free access to Transit Royale, the premium service available in the Transit app!

HART recently transitioned to the Transit App for customer-facing real-time travel information. The agency previously developed OneBusAway Tampa, the agency's longtime real-time information application.

The upgrade provides expanded route maps, full departure schedules, real-time vehicle tracking, and step-by-step trip guidance—all at no cost.

“We’re always looking to improve the customer experience,” said HART CEO Scott Drainville. “By offering Transit Royale for free, we’re giving customers the best tools to plan their trips with confidence and provide immediate feedback on the go.”

Starting immediately, HART riders using the Transit app will receive a notification unlocking premium features, including:

• Full HART route maps and schedules
• Expanded real-time departure info
• The GO feature for trip guidance and customization
• Personalized themes and favorite place markers

Riders can also switch the app’s theme to match HART’s branding for a localized, ad-free experience.

This initiative is part of HART’s ongoing commitment to enhancing GPS tracking, expanding digital tools, and improving service accessibility.

New to Transit App? There is a great online resource to answer all of your Transit App questions!

Download the Transit app today or visit goHART.org to learn more!

HART is the First U.S. Transit Agency to Launch the Trip Planner Feature of OneBusAway!

With the July 25th release of a new dynamic trip planning feature, OneBusAway Tampa is now a one-stop shop for HART real-time travel information!

Customers will now be able to plan their trip and see how close their bus is in real-time, all via a single application!

Plan your HART trip in real-time!

HART is the first U. S. transit agency to launch the trip planner feature of OneBusAway and third in the nation to launch OneBusAway.  The service has shattered expectations with 208 million hits in a 12 month period.

How to use the OneBusAway Trip Planner

To use the new feature, riders must do the following:

1. Click the menu bar in the upper left-hand corner
2. Select the option to "Plan A Trip"
3. Type in the departing location (From:), the arriving location (To:), also the time and date. Then, your trip will be planned.

The OneBusAway Trip Planner will display 3 bus route options, with each option giving the next departure time closest to the intended time you wish to travel, along with the travel time.

What makes the Trip Planner... "dynamic"?

The trip planner will notify you via the app if the end time of your selected trip has changed by at least 2 minutes, or if your selected trip plan is no longer recommended.

Dynamic Trip Planner alerts you if your trip is no longer recommended

OneBusAway Tampa helps riders save time, effort, and stress and provides reassurance regarding the arrival time of their bus. The real-time service has shattered expectations with 208 million hits in a 12 month period.

Stay tuned, as HART continues to bring you more, with less!