Saturday, June 15, 2024

Impact of Friday Evening Storm on HART Facility


Following a severe weather event that recently went through our area Friday evening, HART faced significant challenges in ensuring the continuity of transit services for several hours. The HART Transit Operations Facility lost all power, which included vital infrastructure such as the generator, radio tower communications and data-center information systems.

Emergency work on HART's main generator
The effects of these high-impact, pop-up weather events underscore the urgent need for support to harden our transit operations infrastructure. To address these challenges effectively, HART is actively pursuing a US Department of Transportation (US DOT) RAISE Grant, requesting $23.4 million. This grant is crucial for HART to begin addressing our facility needs and improve the resilience of infrastructure for current and future weather and climate risks.

"We are at a critical juncture in maintaining the operational readiness of our transit services when strong-impact storms affect our Operations & Heavy Maintenance Facility," said Kemly Jimenez Green, HART Director of Communications. The support from a US DOT RAISE Grant will play a pivotal role addressing infrastructure and bolstering our resilience against future disruptions."

HART’s RAISE grant application (The Project) seeks funding specifically for the first phase of the site remediation and modernization, which will be followed by the demolition and rebuilding of the 45-year-old heavy maintenance facility. The Project will improve the safety of the traveling public through improved routine maintenance of the buses as well as safer facilities for HART staff. The Project will address environmental sustainability through the provision of nature-based solutions for stormwater remediation and improving resilience of infrastructure for current and future weather and climate risks.

HART has remained committed to providing reliable transit services to our community despite these challenges. Thanks to highly skilled Controllers, Transit Supervisors, Bus Operators, and Paratransit Drivers – HART continued to deliver service out on the roads –avoiding any systemic customer disruptions Friday evening.

HART values the ongoing support and collaboration of our community partners and stakeholders, especially Tampa Electric for restoring power to HART as quickly as possible. This allowed HART to service and maintain vehicles overnight and resume transit operations this morning for all our customers.


Flooding in the inventory room


Wednesday, April 3, 2024

HART April 14 Service Changes are Postponed to May 12, 2024

HART service changes postponed to May 12, 2024


UPDATE:
 
The HART Service Changes previously scheduled for April 14, 2024, are postponed to May 12, 2024, due to unforeseen technology issues.

HART staff have encountered issues with our Computer-Aided Dispatch / Automatic Vehicle Location (CAD/AVL) system that have led to the need to delay the implementation of adjustments to our service routes and schedules. The CAD/AVL software has reached the end of its useful life and HART is currently in the procurement process for a new system.

The issue primarily impacts our Google Transit Feed Specification (GTFS) data, which involves real-time travel information.

To ensure a smooth transition and to provide you with the high-quality service you expect from HART, we have rescheduled the service changes to take effect on May 12, 2024.

Please be assured that we are working diligently to resolve the technology issues and minimize any further delays.

Customers can contact Customer Service at 813-254-4278 with any questions.


Friday, March 15, 2024

HART Youth Pass Returns April 1, 2024


Starting April 1, HART riders ages 18 and under 
are required to pay the Youth Fare to rideThe Youth Fare is 50% off the regular fare ($2 for a day pass and $32.50 for an entire month) on all HART services. 

Youth ages five and under remain free on HART with a parent.

Eligible riders must register for the HART Youth Pass by visiting the Customer Service windows at

Marion Transit Center
1211 N. Marion Street | M-F 6AM - 6PM | Sat 8AM - 5PM

University Area Transit Center
13110 N. 27th Street | M-F 6AM - 5PM | Sat 8AM - 5PM

The Youth Fare is exclusively available on Flamingo Fares, HART’s mobile app and smart card payment system.

Saturday, March 2, 2024

HART and Commissioner Gwen Myers to Host Women's Health and Wellness Fair


HART in partnership with Hillsborough County Commissioner and HART Board Member Gwen Myers is hosting a Women's Health & Wellness Fair as part of the transit agency’s celebration of National Women's Month.

The Health & Wellness Fair is being held on Saturday, March 9 from 9 AM - 12 PM, at the Greater Bethel Missionary Baptist Church, 1207 N. Jefferson Street, Downtown Tampa.

The event will feature a variety of community women's health and wellness resources.

“HART is happy to partner with Commissioner Myers on this very important Health and Wellness Fair providing women with the tools to be champions for their own health,” said Carla Williams, HART Director of Community & Business Engagement. "Ensuring the well-being of women is not only about promoting equality but is a fundamental investment in the overall health and prosperity of our communities. 

Tuesday, February 20, 2024

HART Finance Department Receives High Honor for Financial Reporting!



The Government Finance Officers Association of the United States and Canada (GFOA) has awarded the Certificate of Achievement for Excellence in Financial Reporting to HART!


The GFOA Certificate of Achievement is the highest form of recognition in the area of governmental accounting and financial reporting, and its attainment represents a significant accomplishment by a government and its management.


"We are honored by the recognition because it showcases HART's commitment to transparency," said Interim Chief Financial Officer Loretta Kirk. "This accolade serves as a testament to our ongoing efforts to foster trust and be good financial stewards, and it fuels our determination to maintain the highest standards of transparency in all that we do."


The award recognizes HART's Comprehensive Annual Financial Report for the fiscal year ending September 30, 2022.


An impartial panel reviewed the report concluding it meets the high standards of the program, which include demonstrating a constructive "spirit of full disclosure" to clearly communicate its financial story and motivate potential users and user groups to read the report.


The GFOA advances excellence in government finance by providing best practices, professional development, resources, and practical research for more than 21,000 members and the communities they serve.

Tuesday, January 16, 2024

Set Sail to Gasparilla 2024 with the TECO Line Streetcar and HART!

Take the Streetcar to the pirate festivities!

Arrgh you ready?! Have your sights set on Gasparilla? Travel safely to the festivities... set sail with HART and the TECO Line Streetcar!

HART will operate additional streetcar and bus services to accommodate the large numbers of anticipated riders on Saturday, January 27th for Gasparilla! Please note: Routes are subject to change due to road closures.

HART is by far the most convenient and affordable way to travel to the Gasparilla parade. An all-day HART bus pass is $4.00 and the TECO Line Streetcar is FREE!

Below are important details to make the trip to the Gasparilla parade easier:
  • Streetcar service is FREE.
  • Continuous streetcar service from 8:30 a.m.- 2:00 a.m.
  • For parking in Ybor City, Station #2 (Centro Ybor) is your best bet to the event with Stations #3 and #4 CLOSED until 3 p.m. A FREE bus shuttle will be provided (details below).
  • Streetcar stations #5 through #9 will also be closed until 3 p.m.
  • Stations #1 and #11 will be closed all day.
  • For parking in Ybor City, HART will provide FREE bus shuttle service between Station #3 (Streetcar Society Station) and Station #4 (Cadrecha Station) and downtown Tampa (Station #10 - Dick Greco Plaza) continuously from 9:30 a.m. - 7:00 p.m.
  • For parking at the Port Authority Parking Garage, HART will be providing FREE bus shuttle service to/from Station #10 (Dick Greco Plaza) continuously from 9:30 a.m.- 7:00 p.m.
  • Traveling from outside Ybor City and Downtown? An all-day bus pass is $4, which may be purchased in advance at HART retail outlets or onboard buses on Gasparilla Day with contactless debit, credit card, Google Pay, Apple Pay, cash (no change provided) or via the Flamingo Fares app. Passengers may also use their monthly bus pass. This fare does not cover City of Tampa parking fees.
Click here to view a map of HART bus and streetcar service for Gasparilla.

Getting to Downtown Tampa on HART
  • From University Area: Routes 1*, 5, 6, 9, 12, 275LX, MetroRapid
  • From Temple Terrace: Route 6
  • From New Tampa/Wiregrass: Route 275LX
  • From Brandon: Routes 8*, 360LX*
  • From West Tampa/Citrus Park: Route 7*
  • From South Tampa: Routes 19*, 360LX*
  • From Tampa International: Routes 30*



Ride with Respect!
Ride with Respect

Make sure to party like a responsible pirate and Ride with RespectNo coolers or alcohol are allowed on HART buses and the TECO Line Streetcar System.

Have a fun and safe Gasparilla!









Monday, January 8, 2024

Councilman Luis Viera Re-elected HART Chair by Board of Directors

Councilman Luis Viera

At its January 8 meeting, the Hillsborough Transit Authority (HART) Board re-elected Councilman Luis Viera as Chair, Commissioner Michael Owen as Vice-Chair and Director Melanie Williams as Secretary of the HART Board of Directors for 2024.

Councilman Viera remains the HART Chair at a pivotal time for the organization. Chair Viera will serve a 1-year term.


Councilman Viera has been a Board member since February 2020 and has served on the Tampa City Council since 2016.


Councilman Viera is very active in the community. He is the former Chairman of the Hillsborough County Bar Association Diversity Committee and a former Chairman of the City of Tampa Civil Service Board. He is a founder and former President of Lawyers Autism Awareness Foundation and previously served on the Board of Tampa Bay Best Buddies, an organization that assists and advocates for persons with special needs and developmental disabilities. He was also the Incoming President of the Tampa Hispanic Bar Association and is a member of the George Edgecomb Bar Association. 

 

The HART Board is responsible for setting policy and making decisions for the Authority on matters ranging from system operations, service planning, fare structure, finance, and customer service. It is made up of 14 volunteers who are appointed to represent Hillsborough County (seven seats), City of Tampa (four seats), State of Florida (two seats) and City of Temple Terrace (one seat). Officers of the HART Board (chair, vice-chair and secretary) are elected annually.


For more information about HART service, visit www.goHART.org.