HART is inviting customers to participate in a new survey to help gather feedback on the City of Tampa-funded Route 1 Fare-free Pilot. The customer survey is open through Sunday, June 15, 2025.
The survey will gather critical community input on the fare-free Route 1 pilot and overall transit needs.
The Route 1 Fare-free pilot was launched in January 2025 to explore the benefits of fare-free service on one of Tampa’s key transit corridors. The pilot removed the fare on Route 1 and increased frequency on Route 1 from every 20 minutes to every 15 minutes during peak hours. The Pilot is scheduled to end in January 2026.
Community members who ride Route 1 are encouraged to participate and help inform long-term planning, including service expansion and evaluating the success and future of fare-free options like the Route 1 Pilot.
The survey is quick to complete and available in English and Spanish.
Survey Links:
- English: Route 1 Rider Survey
- Spanish: Encuesta para pasajeros de la Ruta 1
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