HART Operator Reunites Lost Child with Mother

HART is celebrating the heroic actions of Bus Operator Barbara Baker, whose quick thinking and compassion helped reunite a lost child with his family.

As captured in a recent onboard video, Operator Baker demonstrated remarkable initiative when she spotted a small child in the middle of a busy roadway. Without hesitation, she safely pulled her bus to the side, exited the vehicle, and brought the child out of harm’s way. She remained with the child until officers from the Tampa Police Department arrived. Thanks to her quick and heroic actions, the child was safely reunited with his family shortly after being discovered.

“This is a powerful reminder that our Operators do far more than drive buses — they also serve as guardians of the community every single day,” said HART CEO Scott Drainville. “Operator Baker’s courage and attentiveness exemplify the dedication and heart that define our team.”

HART vehicles are designated as a Hillsborough County Safe Place, and HART Operators are trained to remain vigilant and situationally aware for instances such as a lost child, human trafficking, etc. This incident highlights the vital role they play in protecting and serving the residents and visitors of Hillsborough County.

Well done, Operator Baker — your heroism inspires us all!