Friday, March 13, 2020

HART COVID 19 UPDATE


UPDATE: 5.11.2020: 

Learn more about HART's COVID-19 response efforts.

UPDATE: 4.30.2020: 

A second HART operator has tested positive for COVID-19. There are now two confirmed cases of COVID-19 at HART.

4.20.2020: 

In an effort to maintain service reliability during the COVID-19 pandemic, HART is announcing an additional reduction of transit service beginning Wednesday, April 22, 2020.
ALERTA DE SERVICIO: Para mantener un nivel de servicio fiable durante la Pandemia de #COVID19, HART anuncia reducciones adicionales de servicios de tránsito. Estos cambios temporales son efectivos el miércoles 22 de abril del 2020.  el aviso

4.14.2020: 

HART has received confirmation that one of our team members has tested positive for the coronavirus (COVID-19). This is the first confirmed case of a HART employee testing positive for the coronavirus.


3.30.2020:

HART has announced a reduction of bus, van, and streetcar service levels, beginning April 1, 2020. These service changes reflect closures along routes, reduced demand for service, and in support of Hillsborough County's 'Safer-at-Home' order.

Los servicios de autobús, tranvía, HARTPlus y HARTFlex seran reducidos a partir del miércoles, primero de abril del 2020 debido a la reducción en la cantidad de pasajeros a causa del COVID-19 y para apoyar la orden del condado de Hillsborough "Safer at Home".

el aviso


3.20.2020: 


A COVID-19 Frequently Asked Questions (FAQ) is now available. Have a question not covered in the FAQ? Reach out to our social channels or call Customer Service at 813-254-4278.

Beginning on Monday, March 23, 2020, HART service will be FREE to youth 18 and under with valid School or HART Youth ID until regular classes resume. The Hillsborough County School District has designated 23 'Grab-and-Go' locations for pickup of nutritious meals during school closures and virtual learning. 

Many of HART's fixed-bus routes provide service to designated "Grab-and-Go" locations across Hillsborough County. These locations will serve as pick-up sites for breakfast and lunch which are packed and distributed. 

3.19.2020: 

Service hours on the TECO Line Streetcar System are being reduced beginning March 20, 2020. The abbreviated service hours reflect the recent shutdown of bars and other entertainment activities, and the limiting of restaurant hours due to COVID-19. These hours will be in effect indefinitely.

New temporary streetcar service hours:
  • Monday – Thursday: 7:00 a.m. – 9:00 p.m.
  •  Friday: 7:00 a.m. – 9:00 p.m.
  • Saturday – Sunday: 8:30 a.m. – 9:00 p.m.
Public transportation is a vital resource for many needing to stock up on supplies, get to work, or to the doctor.

3.17.2020: 


The health and safety of our customers and employees is our highest priority. We are writing to update you on the many precautions we are taking in response to the coronavirus, or COVID-19.
HART continues to follow guidelines from the Hillsborough County Emergency Operations Center (EOC) and Hillsborough County Health Department to try and slow the spread of COVID-19.

HART and TECO Line Streetcar service levels remain normal at this time. However, HART continues to monitor the situation. We understand public transportation is a vital resource for many needing to stock up on supplies, get to work, or to the doctor.
All common areas are being disinfected

HART has increased the frequency in our cleaning/disinfecting regime, which includes the following:
  • HART Vehicles: entryways, fare boxes, steering wheels, seats, safety barriers, and handrails
  • HART Facilities: door knobs, sinks, faucets, hand rails and other common areas

Please remember to continue to take the following personal precautions:
  • Wash hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Cover your cough or sneeze with a tissue, then immediately throw it in the trash. If you don’t have a tissue, cough or sneeze into your elbow to avoid contaminating your hands.

Please practice social distancing. We ask that if you are ill, please stay home, or look at other options such as telecommuting. If you are on board, please be mindful of other customers.



Stay tuned for updates and thank you for riding HART.

We are all in this together.


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Comments to this blog are moderated by HART staff. Constructive comments are welcome; any obscene, threatening, or otherwise inappropriate comments will be deleted before posting. Questions about specific service ("is my bus on time?") cannot be answered here, and should be directed to the HARTinfo Line at (813) 254-HART (4278). General questions may be addressed in future posts.